Welcome to Tattvawoods.

We strive to provide our customers with the best quality products. If, for any reason, you face any issue with your product, please carefully read the terms & conditions below:

1. Return Eligibility

  • A clear parcel opening video proof is mandatory at the time of receiving the product.
  • The video must clearly show the sealed package and record the complete unboxing process without any cuts.
  • If video proof is not available, the return/refund request will not be accepted.

2. Damaged / Wrong Product

If you receive:

  • A damaged product, or
  • The wrong product

You must email us within 24 hours of delivery with the following:

  • Order details
  • Clear parcel opening video
  • Photos of the product

3. Contact Information

For return or refund requests, contact us only via email:

contact@tattvawoods.com

Note: Requests made through any other medium (call, WhatsApp, social media, etc.) will not be considered. Responses will be provided only via email.

4. Refund Process

  • After verification, the refund process will be initiated.
  • The refund may take 20–30 working days to process.
  • The refund will be issued to the original payment method only.

5. Important Notes

  • Products that are used, damaged by the customer, or returned in incomplete condition will not be accepted.
  • The company’s decision will be final after verification.